Old mother hubard is a retiree who runs this franchisee place. She doesn't dress in uniform,doesn't put on an apron,thinks her terrible dress sense makes her ugly face look better.
In fact she doesn't even wear a cap to keep out her nest of hair cos it is so crazily tussled like she just tumbled out of a cupboard.
Old mother hubard doesn't like to clean the place.She leaves trays and cups and wrappers lying all over without batting an eyelid. Half an hour goes by,even one hour later,she still refuses to clear anything.
If you are a customer who wants to sit down and eat in,you have to do the clean up yourself or push it to the next table because she is still not bothered with the mess.It is her way of getting free unpaid labour.
Needless to say crumbs are all over the place,tables are wet and dirty,yet she just doesn't give a damn.
It's not her problem. It's yours. Her job is just to, collect the money after putting a miserable sandwich together for you,stretching out the inner expensive ingredients, so she can piece them together and make herself a free meal at your expense.
Old mother hubard not only runs this place but also has other interests in another place within Straits Quay.Money minded, profit driven , kiamsiap, allows her customer to get the shortest end of the worst deal.
Forced customer charity begins with sandwich under construction.
I want to tell you what this hygienically challenged sunken triple chinned aunty's sandwiches taste like
Fans are switched on to the maximum speed cos she either has a problem coping with hot flushes or she simply loves driving customers out of the shop by freezing them to death till they cannot warm the seat longer than they would like to.
If you think I'm just being extremely demanding as usual, a check on foursquare reveals the following
On top of that, I found this posted on their facebook about their Beach Street outlet
Miss Klieo Lee says :
Dear Subway Malaysia, I am very disappointed with the fact that I can't post on your wall. I want to complain about your outlet at Beach St, Penang. I've been there 3 times the past 1 month and I must say, I am disappointed with all 3 visits. Quality of the food and service is really bad that I actually felt embarrassed seeing tourists at your outlet. I wonder what they were thinking in their minds. I used to visit Subway at Kelana Jaya very often and I totally love that place. Unfortunately, I can't say the same of this Penang outlet. As a standard question, you may ask me what happened etc. Trust me, just send your trainer down there and get the SOP right!
In fact she doesn't even wear a cap to keep out her nest of hair cos it is so crazily tussled like she just tumbled out of a cupboard.
Old mother hubard doesn't like to clean the place.She leaves trays and cups and wrappers lying all over without batting an eyelid. Half an hour goes by,even one hour later,she still refuses to clear anything.
If you are a customer who wants to sit down and eat in,you have to do the clean up yourself or push it to the next table because she is still not bothered with the mess.It is her way of getting free unpaid labour.
Needless to say crumbs are all over the place,tables are wet and dirty,yet she just doesn't give a damn.
It's not her problem. It's yours. Her job is just to, collect the money after putting a miserable sandwich together for you,stretching out the inner expensive ingredients, so she can piece them together and make herself a free meal at your expense.
Old mother hubard not only runs this place but also has other interests in another place within Straits Quay.Money minded, profit driven , kiamsiap, allows her customer to get the shortest end of the worst deal.
Forced customer charity begins with sandwich under construction.
I want to tell you what this hygienically challenged sunken triple chinned aunty's sandwiches taste like
- Tomatoes are bleaugh,soft,overripe,warm
- Bacon looks inedible
- Lettuce is WET,water logged,warm
- Breads have such a lot of airspace in between when you bite,must be EXPIRED !
- Counter foods are not stored at the correct temperature
- Expensive ingredients are less to increase profit.More veggies are piled up,less hams and meats ,also less cheeses are given
- Onions stink cos she obviously used her hands and not gloves
- Coffee has been compromised and I suspect alternately substituted with other cheaper brands
- Iceman comes,no gloves,dirty shirt, sweating,she gets HIM to pour in the ice himself straight into the drink dispenser.This spectacle wearing witch is THAT LAZY.
- Overall verdict : NO GOOD,BAD QUALITY,FOOD POISONING POTENTIAL , CHEATING CUSTOMERS BY REDUCING UNNOTICEABLE AMOUNTS OF EXPENSIVE INGREDIENTS.
Fans are switched on to the maximum speed cos she either has a problem coping with hot flushes or she simply loves driving customers out of the shop by freezing them to death till they cannot warm the seat longer than they would like to.
If you think I'm just being extremely demanding as usual, a check on foursquare reveals the following
Shun Jie : April 12,2011 They never smile to you
Jayson G : August 21,2011 Stuff is kind of lazy, poor services :-(
small r : December 1, 2011 No bread supply ask customer wait for 2hours ....swt
chintee : September 7, 2011 Beware of miscalculation of the total amount. The staff sometimes calculates wrongly when you buy not just a sandwich
yee theng : November 15, 2011 Service very very bad
On top of that, I found this posted on their facebook about their Beach Street outlet
Miss Klieo Lee says :
Dear Subway Malaysia, I am very disappointed with the fact that I can't post on your wall. I want to complain about your outlet at Beach St, Penang. I've been there 3 times the past 1 month and I must say, I am disappointed with all 3 visits. Quality of the food and service is really bad that I actually felt embarrassed seeing tourists at your outlet. I wonder what they were thinking in their minds. I used to visit Subway at Kelana Jaya very often and I totally love that place. Unfortunately, I can't say the same of this Penang outlet. As a standard question, you may ask me what happened etc. Trust me, just send your trainer down there and get the SOP right!
April 7 at 5:51am
